The Port of Dover confirms it will be providing every assistance to its cruise customers in dealing with insurance claims, onward travel arrangements or any other requirement to support them following this very unfortunate turn of events.
Mike Rodwell, Managing Director at Fred Olsen Cruise Lines, said: “Together with the Port of Dover, we will do everything we possibly can to ensure that none of our customers is inconvenienced due to this storm and will be liaising closely with them to prepare for their arrival in Dover next week.”
Further work to assess the full extent of the impact of the storm on the Western Docks will be undertaken urgently just as soon as it is safe to do so. The Port is also clearing the shingle washed up onto the seafront in order to ensure that this important community asset is restored as quickly as possible.
Tim Waggott, Chief Executive, Port of Dover, said: “The Port will be working tirelessly to ensure that its customers are not disadvantaged by the effects of this natural event. For their benefit and for our community, we are determined to get back to normal as quickly as possible.”